At HeMeansGrowth, we strive to provide the best digital marketing solutions, including website development and SEO services. We understand that business needs may change, and you may need to modify or cancel your services. Please read our Cancellation and Refund Policy carefully to understand our terms.
1. Cancellation Policy
Website Development Services:
- Cancellation requests must be made in writing via email to our support team.
- If the project has not yet started, you may cancel without any charges.
- If the project is in progress, a cancellation fee will apply based on the work completed up to that point.
- Once the website is delivered and approved, cancellations are not allowed.
SEO Services:
- SEO is an ongoing service, and cancellations must be requested at least 7 days before the next billing cycle.
- If you cancel after the start of a billing cycle, services will continue until the end of that cycle, but no further charges will be applied.
- Prepaid SEO plans are non-refundable but can be adjusted or paused upon request.
2. Refund Policy
Website Development Services:
- If you cancel before the project starts, you will receive a full refund.
- If the project is in progress, a partial refund may be issued based on completed work.
- No refunds will be issued once the website has been developed, delivered, and approved by the client.
SEO Services:
- Due to the nature of SEO and the time required to see results, refunds are not available once work has commenced.
- If you have prepaid for multiple months and choose to cancel, we may offer a partial refund at our discretion for unused months.
- If an issue arises due to our negligence, we will work on a resolution before considering a refund.
3. Exceptions and Dispute Resolution
- In cases of unexpected service failures or discrepancies in deliverables, clients may request a review.
- If a refund is deemed appropriate, it will be processed within 14 business days via the original payment method.
- Any disputes regarding cancellations or refunds will be addressed through open communication and resolution efforts before legal action is considered.
4. Contact Us
For any cancellation or refund requests, please reach out to us at:
📩 Email: digitalmarketerashu@gmail.com
📞 Phone: +919999599693
We appreciate your business and aim to ensure your satisfaction with our services. Thank you for choosing HeMeansGrowth!